ClearCompany Learning: Label Customization

ClearCompany Learning provides the flexibility to tailor system terminology through label customization. Label Customization allows administrators to align platform language with organizational preferences by modifying standard text labels across the system. Any changes made to a label are applied globally, meaning they will appear consistently throughout the platform wherever that label is used.

In this article:
Label Customization Overview
Permissions/Rights
Navigation
F.A.Q.

Label Customization Overview

Label Customization empowers administrators to modify default system text within ClearCompany Learning to better reflect the language, culture, or structure of their organization.  Customizations ensure that terminology used across the platform aligns with internal processes and user expectations, creating a more intuitive and branded learning environment.

Benefits Use Case

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Key Benefits:

• Enhanced User Familiarity: Replace generic terms with language your teams already use, reducing confusion and training time.
• Consistent Branding: Maintain consistent organizational language across all levels of the platform.
• Improved Localization: Support regional or departmental terminology without compromising system functionality.
• Scalable Customization: Apply changes globally or at specific group levels depending on your admin permissions.

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Use Cases:

• Changing “Dashboard” to “Home” to match internal portal naming conventions.
• Updating “Manager” to “Team Lead” for organizations with different role terminology.
• Translating standard labels into localized terms for international teams.
• Customizing navigation or button labels to better reflect business-specific workflows.

Please Note:

Some system labels may not yet be available in all languages. If you encounter this issue, please contact the support team.

Permissions/Rights

Label Customizations are visible and accessible only to top-level group Superadmins. Lower-level admins/managers can customize labels at the group level where they have administrative access. Changes made at this level affect only the specific group and any nested groups beneath it in the hierarchy.

Admins and Managers will need the Rights below:

• Group View Labels
• Group Add Labels
• Group Edit Labels

Navigation

From the administration dashboard, a user can:

1. Click Settings, then Label Customizations.
2. The system labels will appear, and users can click the pencil icon on the right-hand side to edit a label.
3. Upon clicking a label, users can then proceed to Edit.
4. Adjust the label text and click Save when finished.

F.A.Q.

Can labels be changed back to the default?

Yes, users with the appropriate permission can navigate to Label Customizations and select the label they would like to revert. From the edit label window, users can click Back to Default.

Do labels affect reporting?

No, labels do not affect reporting.

How do label customizations impact user experience?

When labels are updated, users will see the new versions wherever those labels appear throughout the system.

What happens if multiple groups customize the same label differently?

Labels will reflect to the appropriate groups/users depending on which group they are a part of.