Texting Candidates: Overview

ClearCompany's Recruiting system offers a variety of candidate texting capabilities through a feature called ClearText. ClearText enables recruiters and hiring managers to initiate text communications directly from the candidate profile and offers the choice of continuing the conversation from a mobile phone or computer. ClearText uses intermediary numbers to mask your phone number from the candidate's view, maintaining your privacy.

In this article:
ClearText features
Texting compliance
How to enable ClearText
How to use ClearText

ClearText features

1. Singular Candidate Texting

   

2. Texting Templates

   

3. Bulk Texting*

   

   *Bulk Texting may come at an additional cost to use. Please reach out to your ClearCompany Representative for details.
4. Canadian Texting: Candidates and employees in Canada can receive text messages without incurring additional charges for international messaging. This feature is auto-enabled for SMS customers. In order to use this feature for Text to Apply, a Canadian number will have to be purchased. Ask your ClearCompany representative about enabling this feature. To learn more about Canadian texting capabilities 

Texting compliance

The United States' 10DLC regulation, designed to improve the delivery and security of text messages, requires mobile users (ex. candidates) to have the option to Opt-In or Opt-Out of receiving texts from businesses. To learn more about what 10DLC is and how ClearCompany's ClearText program remains compliant, please review this article.

How to enable ClearText

ClearText refers to a bundle of texting-related features (as described above) that can be enabled on your ClearCompany account. This bundle of features can be customized and specific configurations may have an added cost for your organization to utilize. 

Please reach out to your ClearCompany Representative to discuss enabling ClearText features on your account.

How to use ClearText features

Begin by ensuring your user account is configured with a mobile phone number by following these steps. Then, learn how to use the ClearText features. Finally, if you have additional questions, review our FAQ guide.

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