Performance Services include Performance Readiness and Performance Tune-Up. Performance Readiness is a service aimed at improving your Performance Review experience year over year while Performance Tune-Up helps you refresh your memory and understanding of the functionality and updating content from last year and testing your new cycle. In this article, we cover the benefits of Performance Services and the differences. Part of ClearCompany Professional Services, Contact your ClearCompany Representative for more information.
In this article:
What is Performance Readiness?
What is Performance Tune-Up?
What are the differences in the Performance Services?
What are the benefits of Performance Readiness?
What are the benefits of Performance Tune-Up?
When should Performance Services be used?
What's Included with the Performance Services?
Additional Resources
What is Performance Readiness?
Performance Readiness is a service aimed at improving your Performance Review experience year over year; incorporating feedback and analysis to make adjustments and ensure a successful, timely review cycle. We will provide you with a detailed project plan that will guide your journey through the prep, launch, and completion of your review process.
What is Performance Tune-Up?
Performance Tune-Up is a service aimed at improving your Performance Review experience year after year. If you want a more hands-on experience to make sure your review is configured to meet your business needs, our professional services team is standing by.
What are the differences in the Performance Services?
| Performance Readiness | Performance Tune-Up |
|---|---|
| Retaining top talent - ensuring that the review is highlighting what it should be highlighting | Reducing Risk - ensure users feel like an expert when the reviews are launched |
| Content DOES need to be adjusted | Content does NOT need to be adjusted |
| You feel your current content can be improved and some extra help and hands-on experience to ensure your reviews are analyzed, adjusted, and improved | You feel great about your current content but need some extra help and hands-on experience to ensure everything is configured to meet your needs |
| Ensuring that content is refreshed and provides excellent insights | Ensuring Relevant Data is Established |
What are the benefits of Performance Readiness?
| Benefits | Description |
|---|---|
| Reduce Administrative Effort | Because you typically only run performance reviews once (or twice) per year, it can be challenging to relearn and launch a review cycle. We can take the heavy lifting off your plate - allowing you to focus on your competing priorities. |
| Better Employee Experience | By incorporating feedback and lessons learned from not only your previous Performance Reviews but hundreds of other organizations, we help you design an experience that will vastly improve your employee perception of performance reviews. |
| Increased Completion Rates | Performance Review completion rates often show a direct correlation with length of review and quality of content. We will help you design a format and process to improve completion rates. |
| Establishing Relevant Data |
In today’s technology driven world, many jobs look completely different than they did even 5 years ago; but have we evolved our performance reviews to keep up? Many employees don’t feel that performance reviews are valuable because they feel that the content is not reflective of the work they are actually doing. |
| Retaining Top Talent | Your top performers expect to be highlighted for their unique contributions to the team, and those are often changing. If your performance review is not specifically highlighting these evolving strengths - you could be at risk of losing these people. |
What are the benefits of Performance Tune-Up?
| Benefits | Description |
|---|---|
| Reduce Risk | A performance review goes out to your entire company, so a small mistake could be seen by everyone! Get confidence and peace of mind that you are an expert, and understand what to do at every step of managing the process. |
| Better Employee Experience | By incorporating feedback and lessons learned your previous Performance Reviews we help you design an experience that will vastly improve your employee perception of performance reviews. |
|
Increased Completion Rates |
Performance Review completion rates often show a direct correlation with length of review and quality of content. We will help you design a format and process to improve completion rates. |
| Refresh Your Content for Better Insights & Coaching | Many employees don’t feel that performance reviews are valuable because they feel that the content is not reflective of the work they are actually doing. |
| Reduce Administrative Effort & Increase confidence using the tool | Because you typically only run performance reviews once (or twice) per year, it can be challenging to relearn and launch a review cycle. We can take the heavy lifting off your plate - allowing you to focus on your competing priorities. |
When should Performance Services be used?
Below are some questions or statements that will help you determine if this service is right for you.
- “Last year, our review process took way too long to complete and we had a lot of negative feedback from managers/employees”
- “We implemented ClearCompany last year for performance and I need to get this year’s reviews started soon, but cannot remember how to do it"
- “We still have a lot of outstanding/non-completed reviews from last year, so we want to make sure that doesn’t happen again”
- “We are coming from a completely paper process and are excited to move to an online system (optionally: we think this will be an opportunity to review and improve our process)”
- “We would like a guided, project approach to launching our reviews this year but we don’t need to adjust much of the content.”
- “We don’t need to change content much but can’t remember how to launch reviews. Can you walk us through it?”
What's Included with the Performance Services?
| Step | Description | Typical Time Frame |
|---|---|---|
| Kickoff Call | On this call, review your pain points, goals, and timeline. Then, we will present a project plan with an overview of the supporting documentation. The next steps will depend on your individual needs! | Week 1 1 Hour Call |
| Meeting 1 | In this meeting we will:
|
Week 2 1 Hour Call |
| Meeting 2 | This meeting is focused on re-designing your workflow and processes. Our team will present a series of optimisations based on the trends and opportunities we identified in the previous call. | Week 3 1 Hour Call |
| Meeting 3 | In this meeting, we will:
|
Week 4 1 Hour Call |
| Finalize Testing & Get Ready to Launch |
On this call, we will:
|
Week 5 1 Hour Call |
| Retrospective | Review completion rates, trends, and feedback from this cycle. Make a list of actions for the next cycle | After Review Cycle Complete |
| Step | Description | Typical Time Frame |
|---|---|---|
|
Kickoff Call |
On this call, we review your pain points, goals, and timeline. Then, we will present a project plan and the next steps for success. The next steps will depend on your individual needs! | Week 1 1 Hour Call |
| Status Meeting |
On this call, we will review our progress and answer any questions that have come up. If we haven’t started testing your review cycle yet, we will launch a test cycle by the end of this call. |
Week 2 1 Hour Call |
| Finalize Testing & Launch Prep |
On this call, we will finalize any outstanding testing or content tweaks, and refine your launch communication strategy. By the end of this call, you will be ready to launch your review! | Week 3 1 Hour Call |
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