Interview Packets: Using the Interview Guide

The Interview Guide is a structured, printable document that helps interviewers conduct consistent, effective interviews. It includes behavioral interview questions and guidance based on the role you’re hiring for. The Interview Guide is part of the Interview Packet and works alongside the Interview Scorecard:

• Interview Guide → Used during the interview (questions + guidance).
• Scorecard → Completed after the interview (evaluation + scoring).

In this article:
What is the Interview Guide?
How to Access the Interview Guide
How to Use the Interview Guide
Print the Interview Guide
FAQ
Additional Resources

What is the Interview Guide?

The Interview Guide provides:

• Behavioral interview questions
• Role-based competencies (if configured)
• Structured guidance for interviewers
• It helps ensure:
  • Consistency across interviewers
  • Better candidate comparisons
  • More structured conversations

 

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How to Access the Interview Guide

When a scorecard is assigned, interviewers receive an email that includes:

• A link to the Interview Guide.
• A link to the Scorecard.

• A link to the candidate profile.

   

  

Steps to Access

1. Open the interview email.
2. Click Interview Guide.
3. Log in (if prompted). If they are not already, the system will prompt the interviewer to log in.
4. The guide will open in a browser window.

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How to Use the Interview Guide

• During the interview, the guide can be used to:
  • Ask structured interview questions.
  • Take notes (if applicable).
  • Stay aligned with role expectations.
• After the interview:
  • Return to the email
  • Click Scorecard for [Candidate Name]
  • Complete the evaluation

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Print the Interview Guide

To print a copy:

1. Open the Interview Guide.

2. Click the printer icon (top right).

    

3. Use the printer-friendly version.
4. This is helpful for:
   • In-person interviews
   • Interview documentation
   • Candidate record retention

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FAQ

When is an Interview Guide generated?

An Interview Guide is generated when:

• A scorecard is assigned
• The scorecard includes relevant sections (e.g., competencies or questions)

Does the Interview Guide only populate with competencies?

Does the Interview Guide only populate with competencies?

Not strictly, but competencies play a key role.

• If the role has associated competencies:
  • The guide will populate with role-based interview questions
  • If no competencies are configured:
    • The guide may be limited or contain only manually added questions
  • Best Practice:
    • Use role-based competencies and/or structured scorecard sections to ensure a robust Interview Guide.

What if the Interview Guide is empty or missing content?

This usually means:

• No competencies are tied to the role.
• No interview questions were added to the sections.
• The scorecard template lacks structured content.

Can interviewers access the guide without full system access?

Yes, any assigned interviewer can access the Interview Guide via email. Users with limited permissions:

• Can view the guide.
• Cannot access full requisition data.

Can the Interview Guide be edited during the interview?

No, the guide is generated based on:

• Scorecard template
• Role configuration
• Changes must be made in the setup (not during the interview)

Can I customize the Interview Guide?

Yes, indirectly by:

• Editing scorecard sections and questions.
• Adding questions to competencies.
• Configuring roles and goals.

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Additional Resources

Interview Packets: Set Up Scorecards
Interview Packets: Assigning Scorecards
Interview Packets: Complete an Interview Scorecard
Interview Packets: Add Interview Questions to Competencies