Dual Manager Review & Feedback Overview

Juan Burgos

Edited June 18, 2026 13:00

Dual Manager Review & Feedback allows organizations to assign a secondary supervisor to an employee's user record to facilitate cross-departmental performance evaluations and goal oversight.

Dual Manager Review & Feedback Capabilities

Dual Manager Review & Feedback provides cross-functional managers with formal visibility into employee growth. By leveraging Dual Manager Review & Feedback, HR teams can eliminate blind spots in performance tracking.

User record management: Profiles support a field to pair an active system user as a secondary supervisor.
Goal feedback automation: Secondary Supervisors can be selected directly as reviewers or collaborators when a user is creating a goal.
Goal Visibility: Secondary Supervisors can be granted permissions to view newly created goals based on your global Goal Settings architecture.

Secondary Supervisors and Performance Reviews

Secondary Supervisors can be directly involved in active performance review workflows:

Secondary Supervisor role: Performance reviews can include secondary supervisors as a dedicated user role involved in the review.
Review visibility limits: Secondary Supervisors cannot access in-progress performance reviews of reports unless explicitly written into the active review workflow step, nor can they access completed reviews as a general contributor.

Who can use Dual Manager Review & Feedback?

Your access to Dual Manager Review & Feedback depends on your assigned user role in ClearCo. Here is how permissions break down:

Admins: You have full access to set up the feature, map fields, edit configurations, and view all data within Dual Manager Review & Feedback.
Managers: You can view reports, provide goal feedback, and participate in assigned review workflows.
Employees: You can view your assigned secondary supervisor.

Dual Manager Review and Feedback Limitations

Field limits: Only one secondary supervisor can be added per user record.
Integration restrictions: System-of-record HRIS integrations (including ADP) do not synchronize or map data to the secondary supervisor field.

Next actions

To update individual records: Edit another User's Details, Security Group or Preferences or Create or Update Users in Bulk with the User Import Tool.
To adjust review workflows: Performance Reviews: Workflows.
To manage goals: How to Create Goals or Goal & Notification Settings.