ClearCompany Learning: Learning Object Pricing Guide

The Learning Object Pricing Guide outlines how administrators can set pricing, apply tax, enable credit purchases, and customize access rules for learning objects in ClearCompany Learning. This article also provides an overview of the learner’s checkout experience when purchasing priced objects through the E-Commerce module.

In this article:
Overview
Pricing Configuration Guide
Group Pricing
User Experience
F.A.Q.

Note:

Setting pricing for learning objects is a feature available when the E-Commerce module is enabled. If you do not see these settings, contact ClearCompany for assistance.

Overview

When E-Commerce is enabled, each learning object includes a Pricing tab where administrators can:

• Assign a price in USD
• Enable tax collection
• Set access expiration rules
• Allow purchases with platform credits
• Define custom pricing for user groups

Pricing Configuration Guide

To set pricing for a learning object:

1. From the administration dashboard, click Learning Objects, then Manage Objects.
2. Under actions, click the pencil icon next to the learning object.
3. Click the Pricing tab.
   
4. Complete the following fields:
   • USD Price: Set the price for the object
   • Enable Tax: Toggle tax collection for this object (requires tax settings to be enabled globally).
   • eCommerce Status: Choose whether the object is purchasable when the E-Commerce module is in Testing or Live mode.
   • Does Object Expire?: Select “Yes” to limit user access after a set number of days; otherwise, select “No.”
   • Allow Repurchase After Expiration: If enabled, users can repurchase the object after expiration to regain access.
   • Allow to purchase with Credits: If Credit Management is enabled, allow users to purchase the object with credits. Specify how many credits are required.
5. Click Save.

Group Pricing

After saving the fields, Group pricing will become available. Group pricing allows admins to assign alternative prices to specific user groups.

Keep in Mind:

• Overrides General Pricing: If set, group-specific pricing takes precedence.
• Lowest Price Applies: If a user belongs to multiple groups with unique pricing, the lowest available price will be used.
• Access Still Required: Users must still be granted access to the object in the system to see and purchase it.

Group Pricing Guide

When pricing is finalized, click Group Pricing.

1. Click Add Group Price.
2. Users will:
   • Select the Group.
   • Set the price for the group.
   • Select the currency for the group. Credit Card, PO Number, or Credits can be selected.
3. When done, click Submit.

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User Experience

Adding an Object to the Cart

When users view a priced learning object on the front end, instead of a “Launch” button, they will see:

• The price in USD and/or required credits

• Add to Cart or Buy with Credits

Checkout Process

After adding all items to the cart:

1. Click the shopping cart at the top.
2. Click Checkout Now to start the checkout process.
3. The user details will populate, and a phone number is required. Users can select Credit Card or PO Number. Click Continue.
4. Review the order details and click Proceed to Payment.

Access & Confirmation

The order status will appear as pending, but users will receive immediate access to the content. A confirmation email with a payment receipt is automatically sent.

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F.A.Q.

Can I enable both USD and credit pricing at the same time?

Yes. If Credit Management is enabled, users will see both pricing options.

Can group pricing be used for bulk purchases?

Yes. Group pricing applies to any user in the group, including during bulk purchases.

Will users see pricing if they don’t have object access?

No. Users must first be granted access to the learning object before pricing is visible.