Application questions are one of the most essential parts of the interview process. An application will be assigned when setting up a requisition and can help capture information for reporting and candidate profiles. This article will cover adding application questions and what are the differences are between custom fields and system fields.
Included in this article:
Navigating to Applications
Adding Questions
System Fields
Saved Fields
New Fields
Editing Fields
Additional Resources
The actual process of adding a question to your Apply Process is straightforward, however, it is vitally important that you understand how these fields (questions) work in order to achieve the best results. Each field can serve different purposes that will allow you to fine-tune the candidate experience.
Navigating to Applications
- Go to Tools > Setup
- Click Applications
Note: The Application Questions option below the Applications option will provideyou with an organized list view of all of your existing application questions. - You can select to add a New Apply Process or Select Edit on an existing application.
Adding Questions
The question bank will be on the left-hand side of the application editor. Here, you'll find System Fields, Saved Fields, and New Fields.
To add any question to the application, simply click and drag the question from the bank into the application section you'd like it to live in. The three types of fields are System Fields, New Fields, and Saved Fields. To learn about the fields see below.
When creating an Application Question there is a limit of 200 characters.
- Displaying Application Question: There is no limit on character count
- Displaying Application Answer: There is a limit of 65,535 characters.
System Fields
System fields are commonly-used questions in the application, added here to save you some time and effort. Most of these fields are found in the Standard Application.
- Address City
- Address Line 1
- Address Line 2
- Address State / Province
- Address ZIP/Postal Code
- Availability Grid
- Best Time to be Reached
- Contact Email Address
- Contact First Name
- Contact Last Name
- Contact Primary Phone Number
- Country
- Date of Birth
- Disability Status Post-Offer
- Disability Status Pre-Offer
- Gender
- Most Recent Salary
- Primary Phone Type
- Race/Ethnicity
- Secondary Phone Number
- Secondary Phone Type
- SMS Opted In
- Social Security Number
- Source
- Veteran Status Pre-Offer
- Visa Status
- Willing to Relocate
- Education
- Signature
- Work Experience
Saved Fields
Saved Fields are custom fields created when you make a new question using the provided New Fields. To ensure that you will not have to build out the same question in different application forms, the system automatically saves your new question as a Saved Field.
- Pro-Tip: Editing a Saved Field in any application process will have the effect of changing it for all application processes that use it. This auto-save functionality is intended to allow you to make any necessary changes once and have them tracked automatically across applications.
New Fields
There are several types of blank question fields available for customization and use in your application process.
| Type | Function | Example |
| Text Input | Short answer text box |
First name, phone number |
| Text Area | Long-form (paragraph) text box | Why are you interested in working for X Company? |
| Radio Buttons | Single select from a list | Yes/No, Phone type |
| Dropdown | Single select from a dropdown | Location, State, Long List |
| Checkboxes | Multiple select from a list | Shifts, preferences |
| Checkbox Grid | Multiple select with rows and columns | Days of availability |
| Date/Time | Calendar from which date is selected | Employment dates, when can you start? |
| Label and Paragraph | Informative; Adds text as either a label or a paragraph to the application form | Section headers, legal signature language |
| Explain | Radio button type with the ability to request more information in a text box if one option is selected. | Have you ever been convicted of a felony? If yes, please explain. |
| Script | Allows for the addition of custom javascript | Embedding tracking pixels |
Editing a Question
When you hover your mouse over a question in the application, you'll see a number of options to edit the questions themselves.
- Delete a field: Click the red delete button above the question.
- Edit a Field: There are several options available, see below.
- Resize a field: Click resize above the question and a bar will appear on the right-hand side of the field. Click and drag this bar to resize.
- Move a question to a different place in the form: Click the arrow button in the upper right-hand corner of the field and drag the field to a new place in the form.
Edit Options
This will display Yes or No, to indicate if it is a system field. There are some limitations with System Fields Type as they cannot be changed. If it is a system field it is also used to capture information for Standard Reports.
This dropdown will show you a list order of fields that are included in your Application Question Report. To customize this order, edit or add to the list (up to 20 fields) you will need to navigate back to Setup and Select Application Questions.
Here you can view and edit the application question's individual settings, create translations for different language applications, and clean up any unused or test application questions.
Clicking into edit will provide you with the same options above, with the added ability to adjust and save the order of your questions for the Application Question Report. You can select up to 20 application questions from across applications to include in the report.
Additional Resources
To learn more about applications and custom fields check out these articles:
Custom Fields
Applications FAQ's and Important Information
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