Enable Resume and Cover Letters in Applications

The resume upload function is a useful tool in streamlining the candidate experience during their application. When a candidate uploads a resume, the information from the document will be parsed into the corresponding system fields in the application; education history, work experience, and more. In this article, we cover the Resume portion of a job application.

In this article:
Navigating to Applications
Add or Edit a Resume Upload
Resume Parsing
Additional Resources

Navigating to Applications

1. Head to Tools > Setup > Applications.
2. Click Edit next to the application process you wish to change.
3. In the Apply Process Editor, click on the Resume tab.

Add or Edit a Resume Upload

Resume Upload

1. To enable the resume upload, check the box to select Allow Resume Upload.
   1. You can rename the section by clicking on the pencil icon.
   2. You can also make it required by checking the "required" box.
2. You can also allow candidates to apply using their LinkedIn profile. This will prompt the candidate to log into LinkedIn on their browser. When they have done so, the system will parse information from their profile the same way it would parse information from a resume.

Cover Letter Upload

To enable a cover letter upload, select Allow Cover Letter Upload. Please note that you can require a cover letter upload. You can also rename the wording; it defaults to "Upload a Cover Letter".

Additional Fields Upload

If you require your candidates to upload additional files (certifications or other documents), this can be done here. You can change the wording to be more specific about which files they should upload. The wording defaults to "Upload additional files".

Resume Parsing

Resume Parsing is the system's ability to take information from an uploaded resume file and auto-populate this information in other areas of the system.

How does ClearCompany pull data from a resume to have it auto-populate on a profile or application?

When a candidate uploads a resume (or you upload a resume on behalf of a candidate), the system will parse certain information from the document to auto-populate fields such as work experience and contact information onto the application form itself and onto the candidate profile.

What does Resume Parsing do?

When information like contact information or work and education history are parsed, they can be auto-populated into fields in the application form, saving the applicant time when filling out the main body of the application itself.

This information can also auto-populate on the candidate's profile, making certain key bits of information (such as current employment info or phone number) easily accessible to a recruiter or manager.

Is resume parsing automatic?

Yes - this is built-in to the ClearCompany Recruiting tool and will happen automatically.

What if the parsing doesn't seem to be working or is working inconsistently?

Check out the section below regarding success rate factors to see what impacts the parsing tool's ability to work correctly!

Success Rate Factors

1. Optimal file type: While we accept a number of different file types, these are the file types ranked from best to worst:
   1. .pdf with embedded text
   2. .jpg or .pdf without embedded text
   3. .doc or .rtf
   4. .txt
2. Resume Consistency: If the resume does not follow the same format and order when listing information about various employment experiences and education, the information may not be parsed at all - or you may find inconsistencies.
3. Paper Resumes: If you are scanning paper resumes, you have the option to use the OCR (Optical Character Recognition) setting on your scanner or to allow the parser to perform that function instead. Enabling this setting will ensure that the scanner stores the information as text rather than an image and will allow you to see the quality of the OCR before submitting the resume. If your scanner does not have OCR settings/capabilities, there are online tools that can complete this conversion.
4. Application Fields: Our parser functionality does not support the auto-population of custom fields. If you are not using system standard Employment, Education, or Contact fields, the information cannot be parsed into the application itself.

Does the resume parse into the application when the resume is uploaded to a job board i.e. Indeed?

Yes, when candidates apply via Indeed, the resume/cover letter uploaded is included as part of the application.