Managing Express Reviews

After you launch an express review, you can update participants, assignments, and settings. This article explains how to manage an active review cycle.

In this article:
Express Review Adjustments
Date-Based Standard Reviews
Date-Based 360 Reviews
Additional Resources

Express Review Adjustments

You can:

• Add users to a review
• Remove users from a review
• Update a manager or reviewer
• Move a review to a different stage
• Reopen a completed review
• Update review visibility
• Delete a review cycle

Date-Based Standard Reviews

Add Users to a Review

Add users to an active review cycle.

Adding Users to Live Cycle

If you need to add a user to an active review cycle:

1. Navigate to Tools > Performance and select the review you would like to update. 
2. Once you've selected the review, click the Review Actions dropdown and select Edit Cycle Settings.
   
3. Navigate to the People section and individually search and select the users you want to add to this review cycle. Note: only users with the Performance Management permission can be added.
   
4. You will be notified if you have missing assignments, but you can also adjust assignments by navigating to Show Assignments > All Assignments at this stage. You can bulk-update workflow assignments here as well. If you need to return to add users, click Hide Assignments
5. Verify their assignments and click Save Changes when you're done. 

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Remove users from a review

Remove users from a review cycle.

Important

Once deleted, this action cannot be undone, and you will not be able to restore, download, or report on any of the data associated with these reviews

Removing Users from a live cycle

1. If you need to remove a user from an active review cycle, navigate to Tools > Performance and select the review you would like to update. Once you've selected the review, navigate to the Reviews tab.
   
2. Select the user(s) you would like to remove from the launched cycle by checking the box to the left of their name(s).
   
3. Click the Bulk Actions dropdown and select Delete. Depending on how many users you choose to delete, this may take some time.  

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Update review details

Update the assigned manager or move a review to a different stage. You can:

• Change the assigned manager
• Update HR approval
• Adjust the review start date

Update the current Workflow Stage

If you need to adjust a workflow assignment or send a review back to a different workflow stage, navigate to Tools > Performance and select the review you would like to update. Once you've selected the review, navigate to the Reviews tab.

Select the Individual whose workflow stages need to be modified by clicking on their name and selecting Edit Workflow from the dropdown in the workflow section. 

From this page, you can:

1. Send a review back or advance the workflow stage. When changing a reviewer you will have an option to persist the prior reviewer's scores and comments. Select the stage you would like to move the review to from the circle on the left-hand side.
2. Change the assigned user by clicking on their name, selecting a replacement, and confirming by clicking the green check.
   
3. Once you've made your changes, click Save Changes.

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Reopen a Completed Review

Reopen User's Review Cycle

1. If a review has been completed but needs to be reopened, navigate to Tools > Performance and select the review you would like to update. Once you've selected the review, click on the Completed section of the workflow.
2. Select the users whose review you would like to reopen and click Unlock Review.
3. You will be prompted to select which Workflow Stage to send the review to when unlocked. Once selected, click Unlock Review.

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Delete a Review

Delete an active review cycle.

Important

Before deleting a review keep in mind that this action cannot be undone and the data will not be available. Once deleted users will no longer be able to access this review.

Delete Active Review Cycle

1. If you need to delete a review, navigate to Tools > Performance and select the review you would like to update. Once you've selected the review, click the Review Actions dropdown and select Edit Cycle Settings.
   
2. Click Delete Review Cycle in the lower left-hand corner.

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Update Review Visibility

Control who can view a completed review.

Update Visibility of a Review

Performance Admins can update visibility settings in a review.  This can be done, by navigating to the review you would like to update, Tools > Performance, and clicking on the express review you need. Once in the review:

1. Click Review Actions, then Edit Cycle Settings.
2. Click the Content section.
3. Make edits under "Who can view this review after it's completed." When done, click Confirm Changes.
   

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Date-Based 360 Reviews

Add Users: 360 Reviews

Adding Users to Live Cycle

If you need to add a user to a live review cycle:

1. Navigate to Tools > Performance and use the dropdown to select 360 Reviews to see your active 360 Reviews.
   
    
2. Select the review you would like to update. Once you've selected the review, click the Review Actions dropdown and select Edit Cycle Settings.
3. You will be brought back to the initial setup page where you can navigate to the People section and individually search and select the users you want to add to this review cycle. Note: users can only be added if they have the Performance Management permission.
4. You will be notified if you have missing assignments, but you can also adjust assignments by navigating to Show Assignments > All Assignments at this stage. You can bulk-update workflow assignments here as well. If you need to return to add users, click Hide Assignments
   
    
5. Click Confirm Changes when you've added the new users and verified any assignments.
   
    
6. Click Save Changes.

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Remove Users: 360 Reviews

Removing Users from a live cycle

Once removed, this action cannot be undone and you will not be able to restore, download, or report on any of the data associated with these reviews.

1. If you need to remove a user from a live review cycle, navigate to Tools > Performance and use the dropdown to select 360 Reviews to see your active 360 Reviews.
   
    
2. Select the review you would like to update. Once you've selected the review, navigate to the Reviews tab.
   
3. Select the user(s) you would like to remove from the launched cycle by checking the box to the left of their name(s).
   
4. Click the Bulk Actions dropdown and select Delete. Depending on the amount of users selected to delete, this may take some time.

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Update Review Details: 360 Reviews

Update the current Workflow Stage

If you need to adjust a workflow assignment or send a review back to a different workflow stage,

1. Navigate to Tools > Performance and use the dropdown to select 360 Reviews to see your active 360 Reviews.
   
    
2. Select the review you would like to update. Once you've selected the review, navigate to the Reviews tab.
   
3. Select the Individual whose workflow stages need to be modified by clicking on their name and selecting Edit Workflow from the dropdown in the workflow section. 

From this page, you can:

• Send a review back or advance the workflow stage. If the review is still on "Employee Select Reviewers" you would not be able to proceed forward because Reviewers have not yet been selected. If you intend to close this incomplete review, look for the Delete option inside the Bulk Action dropdown menu (this is found on the table listing all review subjects for the active review).
  
• The only user that will be able to be changed is the manager of the review subject. Change the manager by clicking on their name, selecting a replacement, and confirming by clicking the green check. 
  
• Once you've made your changes, click Save Changes.

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Reopen a Review: 360 Reviews

Reopen User's Review Cycle

If a review has been completed but needs to be reopened:

1. Navigate to Tools > Performance and use the dropdown to select 360 Reviews to see your active 360 Reviews.
   
    
2. Select the review you would like to update. Once you've selected the review, navigate to the Reviews tab.
   
3. Once you've selected the review, click on the Completed section of the workflow
4. Select the user whose review you would like to reopen and click Unlock Review.
5. You will be prompted to select which Reviewers will be allowed to edit their responses when unlocked. Once selected, click Unlock Review.
6. If you need to adjust who is reviewing, you will need to edit the workflow stage and send it back to the selection stage. 

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Delete a Review: 360 Reviews

Important

Once deleted, this action cannot be undone, and you will not be able to restore, download, or report on any of the data associated with these reviews

Delete Live Review Cycle

1. If you need to delete a review, navigate to Tools > Performance and use the dropdown to select 360 Reviews to see your active 360 Reviews.
   
2. Select the review you would like to update. Once you've selected the review, click the Review Actions dropdown and select Edit Cycle Settings.
3. Click Delete Review Cycle in the lower left-hand corner.

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Additional Resources

ClearCompany's Performance Review Best Practices
Performance Reviews Types
Organizational Structure Audit