Schedule Candidate Emails

In this article, you will learn how to schedule candidate emails to send at a later date or time. 

Sometimes, it makes sense to send an email or reply message to an applicant at a specific time: maybe the next morning, an hour from now, or a week from now. Enabling the email scheduler will allow you to send any candidate emails (both singular and bulk actions) at the later time of your choosing.

Before you get started:

If you don't see the option to send an email at a later date/time, you will need to speak with your ClearCompany Representative or a member of the ClearCompany support team to get this enabled on your account.

How to schedule a candidate email:

1. Head to the candidate's profile and click the Actions dropdown to reply to them.

• Note: You can also use Candidate Bulk Actions to send emails to multiple candidates at once.

2. Write the email or apply the template as you would normally. When you are ready, click the dropdown below the content editor to select a time to send the email. You can:

• Use one of the suggested times
• Select a different specific date/time to send the email

3. When the email is set to your satisfaction, click Send as Scheduled at the bottom of the page.

Can I cancel a scheduled email or edit the email content?

 1. When you have successfully scheduled the candidate email, you will see the following type of banner appear on their profile:

2. IF THE EMAIL HAS NOT ALREADY SENT, you will be able to: Click the relevant link and

• View the scheduled email
• Edit the scheduled email
• Change the date/time the message is scheduled to send
• Cancel the email