ClearCompany has a handful of system-automatic emails that are delivered depending on an action that was completed in your account. In this article, we cover the different automatic emails that are sent and the details of each.
In this article:
What are automatic emails?
Recruiting
Onboarding
Interview and Scorecards
Offer Letters
Performance
Goals
General Tasks
Additional Resources
What are automatic emails?
Automatic emails are emails that are sent out of the ClearCompany system to users depending on the tasks that they must complete or have completed. All automated emails come from do_not_replyclearcompany.com. Depending on the platform, they are sent on a frequency of daily, weekly, bi-weekly, monthly, or variable.
Please Note:
Some of these system emails come from other domains, i.e. msg.clearco.com for example. If your organization wishes to take additional steps to ensure the delivery of ClearCompany emails, refer to Email Delivery and Errors.
Recruiting
| Event | Image |
|---|---|
| Requisition Approval | |
| Requisition Rejected | |
| Requisition Fully Approved | |
| New Applicants Report | |
| Requisition Automatically Closed | |
| Applicant Accessing Application |
Onboarding
Some of these emails can be customized under Tools > Setup > Onboarding Setup > Email Templates.
| Event | Image | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| New Hire has Completed Item that Requires Review | |||||||||
| Task Assigned | |||||||||
| Ready for Download: New Hire Packet | |||||||||
| New Hire Has Completed All Onboarding Items | |||||||||
| Additional Information Needed for Form | |||||||||
| Onboarding New Hire/Internal Task Reminder Email(s) | |||||||||
| Onboarding Internal Task Assignee Task Reminder Email (s) | |||||||||
| Onboarding Packet Update Results - Bulk Onboarding Packet Created |
|
Interviews and Scorecards
| Event | Image |
|---|---|
| Scorecard Overdue | |
| Scorecard Request | |
| Scorecard Completed | |
| Interview | |
| Interview *Candidate | |
| Interview will Start Soon |
Offer Letters
| Event | Image |
|---|---|
| Offer Letter Candidate Accepted | |
| Offer Letter Candidate Declined | |
| Offer Letter Fully Approved | |
| Offer Letter Expired | |
| Signed Offer Letter *Candidate | |
| Offer Letter Approver Approved | |
| Offer Letter Approver Rejected | |
| Offer Letter Review |
Performance
Most Performance related emails are customizable. The emails listed below are examples of what can be set up via the performance workflow. These emails can be customized under Tools - Setup - Performance Settings - Email Templates.
| Event | Image |
|---|---|
| Performance Review Results | |
| Introducing the Review | |
| Review is Open | |
| Self-assessment Completed | |
| Review is Complete | |
| Select your 360 Reviewers | |
| Select 360 Review Participants | |
| Review Subject 360 Review | |
| Overdue Self-Assessment | |
| 360 Approved | |
| Overdue: The Performance is Review is Open | |
| Pending Review Assignments | |
| Performance Review Closing Soon - Incomplete Reviews |
Goals
Who receives the following emails (stops at General/Tasks) and the contents can be edited under Tools > Setup > Organization Setup > Notifications.
| Event | Image |
|---|---|
| User is following your Goal | |
| Goal Status Update | |
| Updated a Goal | |
| Aligned a Goal | |
| Created a Goal | |
| Completed a Goal | |
| Deleted a Goal |
General Tasks
| Event | Image |
|---|---|
| Finish setting up your account * Candidate | |
| Items Due Reminder | |
| You requested a new online application password *Candidate | |
| You requested a new ClearCompany password *Employee | |
| ClearCompany User Import Results |
Additional Resources
To learn more about ClearCompany emails check out the resources below:
Email Delivery and Errors
Checking the Delivery Status of a Candidate Email
Recruiting Email Templates
Onboarding Email Templates & Alerts
Comments
Please sign in to leave a comment.