ClearCompany Learning: Manage Credits

The Manage Credits page in ClearCompany Learning allows users to buy, view, and transfer credits. These credits are used to access paid learning content and can be shared with other users. Credits are part of the E-Commerce functionality, which is an add-on feature for ClearCompany Learning. For information, reach out to ClearCompany.

In this article:
Credits Overview
Manage Credits
Buying Credits
Transfer Credits

Credits Overview

Use this guide to manage learning credits within your account. You’ll learn how to:

• View your credit balance and transaction history.
• Purchase credits for yourself.
• Transfer credits to other users (with the right permissions).

Note:

If the E-Commerce module is enabled and users do not see the options below, confirm that the user is added to the E-Commerce Credit Management section. If users' roles are not added, they will not be able to buy credits or transfer credits.

Manage Credits

To access the Manage Credits page:

1. Click your name in the top-right corner of the platform, and click My Orders.
2. Click the coin icon (on the right-hand side) to open the Manage Credits page.
3. Manage Credits allows users to:
   • View current credit balance.
   • Review credit history, including purchases, transfers, and redemptions.
   • Purchase credits.
   • Use the Credit Transfer tool.

Buying Credits

Users can purchase credits in two ways:

• Manage Credits Page
• Training Page

| Manage Credits Guide | Training Page Guide

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1. From the Manage Credits Page, click Buy Credits.
2. One credit will be added to your cart. Click Change to add more.
3. When done, click Confirm; if no changes were made, click Checkout Now.
4. Once complete, the credits are immediately added to your account.

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1. From a Training Page, click Buy With Credits while viewing a training.
2. Click Purchase More Credits.
3. Proceed to checkout.
4. If you're buying a training object for yourself and already have credits, choose Purchase Object to apply your existing credit balance.

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Transfer Credits

Note:

Users will need the Ecommerce - Multi-User Purchases right to transfer credits to other users.

Transfer Credits Guide

To transfer credits:

1. From the Manage Credits page, scroll down to Credit Transfer. Enter the number of credits.
2. Click Transfer.
3. The transaction will appear in your Credit History section.

Note

Credit transfers are immediate and cannot be removed. For assistance, reach out to ClearCompany.