Background Checks by ClearCompany: Motor Vehicle Record Checks Overview

This article explains how Motor Vehicle Record (MVR) checks work, when to rerun them, and what candidates can expect. It also clarifies common MVR issues, licensing definitions, and billing-related considerations.

In this article:
Motor Vehicle Record Checks Overview
Candidate Experience for MVR Checks
Common MVR Errors and Cancellations
F.A.Q.

Motor Vehicle Record Checks Overview

An MVR check reviews a candidate’s driving record using their driver’s license information. It confirms license status, violations, and other driving-related history. A driver’s license permits a person to operate a motor vehicle: MVR searches require an exact match to the name and date of birth shown on the license.

Key scope rules for motor vehicle record checks include:

• The lookback period is based on what each state allows. The minimum search scope is three years.
• Driver’s license searches run by license number, but must exactly match the name and date of birth on the license. 

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Reordering or Rerunning a Motor Vehicle Report

You can order an MVR as a standalone check or as part of a background check package. ClearCompany recommends emailing the Background Checks team to update the original order. Contacting the Background Checks team helps avoid duplicate orders and unnecessary fees.

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Candidate Experience for Motor Vehicle Report (MVR) Checks

Candidates complete the MVR authorization electronically. The candidate receives an email and signs all required forms electronically.

For a preview of the candidate experience, refer to: Background Checks by ClearCompany: Candidate Experience.

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Common Motor Vehicle Report (MVR) Errors and Cancellations

Some MVR issues relate to data mismatches or system safeguards.

Driver Not Found

The name, date of birth, and license number must exactly match what appears on the driver’s license. Even small differences can cause a no-record result.

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Incorrect Information on a Motor Vehicle Report

If an MVR contains incorrect information, the candidate must contact their local DMV to resolve it.

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Duplicate Order Cancellations

MVRs may show as canceled if a duplicate order would rerun the full background check package. This prevents duplicate charges. If only an MVR is needed, contact the Background Checks team to add it to the existing report.