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ClearCompany Learning Requirements

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Juan Burgos
Edited

In this article, we cover browsers compatible with the Learning platform, third-party plug-ins, and recommended hardware.

In this article:
System Requirements
Recommended Hardware
Whitelist Information
Branding/Themes
Files

System Requirements

Supported Browsers: The Learning platform works with any modern web browser and recommends the current or prior major release of the following browsers on a rolling basis:

  • Chrome
  • Firefox
  • Safari
  • Edge

Third-Party Plug-ins: ClearCompany Learning does not require third-party plug-ins and is designed for HTML5 playback. Some third-party or custom content may require a third-party plug-in, double-check system requirements with each content vendor.

Note:

ClearCompany Learning recommends that cookies and JavaScript be enabled.

Recommended Hardware

For optimal performance, we recommend the following system requirements:

  • 1 GHz or faster processor
  • 1 GB of RAM or more
  • 1280 × 960 or higher resolution for optimal viewing
  • Speakers or headphones for audio
  • Broadband Internet connection

Whitelist Information

If required by your organization, here is the information that may need to be Whitelisted on Ports 80 & 443.

Note:

Brainier’s Server Farm: For Brainier Mail Servers, Brainier Web Servers, and LMS Login & Usage

IPs

  • 54.240.58.238
  • 54.240.58.239
  • 52.88.164.35
  • 52.36.203.184
  • 54.213.23.204
  • 54.68.232.11
  • 35.155.248.228
  • 54.71.22.210
  • 54.187.161.249
  • 18.236.60.72
  • 18.189.38.231
  • 3.128.109.31
  • 18.197.93.178
  • 3.77.168.49
  • 52.24.150.143
  • 52.34.160.47
  • 52.41.34.70
  • 3.135.152.123
  • 35.157.158.190

URLs:

  1. *.brainier.com
Brainier’s Content Delivery Network: For Course Playback & Video Streaming

IPs:

  • 1.9.58.160/27
  • 1.9.71.57/32
  • 1.9.217.113/32
  • 1.9.217.117/32
  • 14.136.136.13/32
  • 37.238.255.224/27
  • 38.96.206.0/25
  • 38.96.206.128/25
  • 38.96.207.0/24
  • 38.98.18.128/25
  • 38.100.7.128/25
  • 41.63.64.0/18
  • 45.64.20.67/32
  • 45.113.116.0/22
  • 45.227.88.0/22
  • 49.231.36.192/27
  • 58.162.56.83/32
  • 58.162.56.179/32
  • 58.162.56.195/32
  • 59.153.221.69/32
  • 59.153.221.70/32
  • 59.153.221.71/32
  • 61.20.1.73/32
  • 61.20.1.74/32
  • 61.20.1.75/32
  • 61.90.240.0/27
  • 68.142.64.0/18
  • 69.28.128.0/18
  • 69.164.0.0/18
  • 77.95.65.133/32
  • 77.95.65.134/32
  • 77.95.65.135/32
  • 82.148.124.96/27
  • 86.189.119.128/25
  • 86.189.121.128/25
  • 86.189.123.128/25
  • 87.248.192.0/19
  • 88.134.180.17/32
  • 88.134.180.18/32
  • 88.134.180.19/32
  • 89.211.12.99/32
  • 91.112.254.4/32
  • 95.140.224.0/20
  • 102.163.31.32/27
  • 103.3.179.143/32
  • 103.21.25.0/27
  • 103.53.12.0/22
  • 105.203.240.5/32
  • 111.119.0.0/19
  • 111.221.32.0/21
  • 112.215.179.12/32
  • 112.215.179.13/32
  • 112.215.179.14/32
  • 116.68.215.115/32
  • 117.52.158.235/32
  • 117.52.158.236/32
  • 117.52.158.237/32
  • 117.121.248.0/21
  • 124.6.155.132/32
  • 124.6.155.133/32
  • 124.6.155.134/32
  • 124.217.179.225/32
  • 124.217.179.226/32
  • 125.214.171.131/32
  • 130.117.41.192/26
  • 154.45.213.128/25
  • 154.51.146.0/24
  • 171.255.200.100/32
  • 171.255.204.164/32
  • 171.255.207.4/32
  • 177.159.108.2/32
  • 178.79.192.0/18
  • 185.48.240.109/32
  • 185.48.240.115/32
  • 185.178.52.0/22
  • 189.204.225.18/32
  • 189.204.225.34/32
  • 189.204.225.42/32
  • 189.247.38.226/32
  • 189.247.38.227/32
  • 189.247.38.242/32
  • 189.247.38.243/32
  • 190.94.182.224/27
  • 190.116.172.253/32
  • 190.144.52.8/32
  • 190.144.52.9/32
  • 190.144.52.10/32
  • 190.211.162.96/27
  • 193.5.52.3/32
  • 193.5.52.4/32
  • 193.5.52.35/32
  • 193.5.52.36/32
  • 193.247.42.32/27
  • 193.252.231.229/32
  • 195.8.12.212/32
  • 195.8.12.214/32
  • 195.8.12.216/32
  • 195.36.150.20/32
  • 195.36.150.22/32
  • 195.36.150.24/32
  • 195.229.5.81/32
  • 198.164.26.32/27
  • 200.100.68.226/32
  • 200.100.68.242/32
  • 201.0.240.162/32
  • 201.0.240.178/32
  • 201.0.245.242/32
  • 201.6.47.34/32
  • 201.6.47.35/32
  • 201.6.47.36/32
  • 201.17.21.162/32
  • 201.17.21.163/32
  • 201.17.170.67/32
  • 201.162.163.242/32
  • 201.162.184.146/32
  • 202.59.216.0/21
  • 202.93.153.195/32
  • 202.152.85.90/32
  • 202.166.102.5/32
  • 202.166.102.6/32
  • 202.166.102.7/32
  • 203.77.184.0/21
  • 203.82.76.84/32
  • 203.82.76.100/32
  • 203.82.76.108/32
  • 203.82.77.68/32
  • 203.82.82.227/32
  • 203.82.82.229/32
  • 203.113.67.146/32
  • 203.113.67.147/32
  • 203.113.67.148/32
  • 203.177.36.128/27
  • 203.211.9.3/32
  • 206.124.214.245/32
  • 206.165.200.0/22
  • 206.223.120.0/23
  • 208.48.140.0/22
  • 208.111.128.0/18
  • 209.91.176.181/32
  • 209.91.176.189/32
  • 216.218.72.213/32
  • 217.69.191.32/27
  • 222.239.28.86/32
  • 222.239.28.87/32
  • 222.239.28.88/32

URL

  • *.uplynk.com
  • *.llnw.net
  • *.limelight.com
  • *.delvenetworks.com
  • *.llnwd.net
  • *.llnw.com
  • *.lldns.net
Miscellaneous: (For Analytics, Web Fonts & Charts)
  • www.google-analytics.com
  • www.google.com/recaptcha/*
  • *.gstatic.com
  • *.googleapis.com
SPF Records:(Allows Brainier mail servers to send mail on your behalf – From @YourCompanyDomain.com)

DNS TXT Record example to be implemented by your company Mail Server Administrator:

“v=spf1 include:_spf.brainier.com ~all”

Branding/Themes

Note:

All images must be PNG files.

Image Files
Image Max Pixel Size
Main Logo 185px (width)
Login Logo 300px (width)
Banner Image 200px (width)
Front-end Header Image 1920x150px (width/height) 1152/90
Site Background Image 1920x1080px (width/height)
Default Certificate Logo 300px (width)
Sitewide/ Admin “Theme” colors Hex codes (ex. #9cb723)
Custom Certificates

Background file types: jpg, gif, png, bmp

Size: 1.35 minimum width/height ratio (Ex: 1485px/1100px, 1080px/800px, 810px/600px)

Note: A width of 1385 pixels and a height of 1000 pixels is recommended

Custom HTML Page

There is a 1600pxl width limitation and no height limitation which allows images uploaded to take up the whole dashboard area.

Object Image & Banner Image/ Avatar Image (user profile)

File types: jpg, gif, png

Size: varies, the system will automatically resize the image to fit parameters. The minimum width is 400px.

SCORM Learning Objects

  • SCORM file maximum size for a single and bulk upload is 2GB.
  • Must be a valid SCORM/AICC file in zip format.
  • Must contain a valid imsmanifest.xml or *.au manifest file.
  • ClearCompany Learning accepts SCORM in version 1.2 and 2004 and AICC-compliant courses.

Video & Audio

Container Supported video codecs Supported audio codecs
3G2, 3GP AVC (H.264), H.263, MPEG-4 Part 2 AAC, AMR-NB, AMR-WB
ASF, WMV (Advanced Systems Format) VC-1 WMA, WMA2, WMA Pro
AVI (Audio Video Interleave) Canopus HQ, DivX/Xvid, DV/DVCPRO, MJPEG, Uncompressed Dolby Digital (AC3), Dolby Digital Plus (EAC3), Dolby E, MP3, MPEG Audio, PCM
F4V, FLV (MPEG-4 Flash) AVC (H.264), H.263 AAC
GIF GIF Not applicable
HLS (Apple HTTP Live Streaming), With MPEG-TS segments AVC (H.264), HEVC (H.265), MPEG-2 AAC, Dolby Digital (AC3), Dolby Digital Plus (EAC3)
IMF (Interoperable Master Format) Apple ProRes, JPEG 2000 (J2K) PCM
Matroska AVC (H.264), MPEG-2, MPEG-4 Part 2, VC-1 AAC, Dolby Digital (AC3), Dolby Digital Plus (EAC3), Opus, WMA, WMA2, PCM, FLAC
MOV (Apple QuickTime) Apple ProRes, AVC (H.264), AVC-Intra, DivX/Xvid, DV/DVCPRO, H.261, H.262, H.263, HEVC (H.265), JPEG 2000 (J2K), MJPEG, MPEG-2, MPEG-4 Part 2, QuickTime Animation (RLE), Uncompressed AAC, MP3, PCM
MP4 (MPEG-4) AV1, AVC (H.264), AVC-Intra, DivX/Xvid, H.261, H.262, H.263, HEVC (H.265), JPEG 2000 (J2K), MPEG-2, MPEG-4 Part 2, VC-1, VP9, Uncompressed AAC, Dolby Digital (AC3), Dolby Digital Plus (EAC3), FLAC, PCM, WMA, WMA2
MPEG-1 (MPEG-1 System Stream) MPEG-1, MPEG-2 AAC, AIFF, Dolby Digital (AC3), Dolby Digital Plus (EAC3), MPEG Audio, PCM
MPEG-PS (MPEG Program Stream) MPEG-2 MPEG Audio
MPEG-TS (MPEG-2 Transport Stream) AVC (H.264), HEVC (H.265), MPEG-2, VC-1 AAC, AIFF, Dolby Digital (AC3), Dolby Digital Plus (EAC3), Dolby E, MPEG Audio, PCM, WMA, WMA2
MXF (Material Exchange Format) Apple ProRes, AVC (H.264), AVC-Intra, DV/DVCPRO, DV25, DV50, DVCPro HD, JPEG 2000 (J2K), MPEG-2, Panasonic P2, Sony XDCAM, Sony XDCAM MPEG-4 Proxy, VC-3, Uncompressed AAC, AIFF, Dolby E, MPEG Audio, PCM
WebM VP8, VP9 Opus, Vorbis
No container AVC (H.264), DV/DVCPRO, HEVC (H.265), MPEG-1, MPEG-2 FLAC, GSM, PCM

Additional Resources

Learning Management System Service Level Agreement

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