2020 - Release Notes

In this article, you will find information on the new features and product enhancements released to the ClearCompany system in 2020.

December 9, 2020

Analytics and Reporting

• Upgrades: Loading time for reporting and analytics has been reduced, so the reporting center and individual reports/analytics dashboards will load faster.

User Management

• User import updates: All user permission options are now available in the user import tool.

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December 2, 2020

LinkedIn Recruiter

• New! LinkedIn Recruiter System Connect:
  • This new feature will allow Recruiters and Admins to connect their LinkedIn Recruiter account to ClearCompany for easier candidate management and job posting. This is in early release currently, so please reach out to your ClearCompany representative for more information and to enable for your account.

User Management

• User import updates: User import now includes an "annual earnings" column to include compensation data in user profiles.

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November 11, 2020

Job Requisitions

• 3rd Party Recruiter access: There is now a specific portal for third-party recruiters to access appropriate requisition information in organizations that choose to enable this feature.

Surveys

• Results: Survey results can now be filtered by office, department, and role in dropdowns on the results page.

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November 5, 2020

Job Requisitions

• Administrative info: The budget field now displays when viewing a requisition's Administrative Info. 

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October 28, 2020

Offer Letters

• Templates: As an offer letter sender or admin, one can now select the offer letter email template to use and/ or customize for the purpose of sending the right email content regardless of whether the "auto-tend upon approval" or "send manually" option is used.

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October 21, 2020

Surveys

• New! Pulse Surveys: 
  • We have a brand new feature, Surveys, that will allow you to send out surveys to your company. These are customizable and soon we will be releasing pre-built content for surveys to get you started.

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October 14, 2020

Admin

• User setup: Previously, only HR admins could see Roles in User Setup - now, all users with the User Admin permission can see this column.

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October 7, 2020

Admin

• Roles: You can now archive or un-archive Roles in bulk in the Roles Import tool.

Recruiting: 

• QR Codes: Organizations using Text-to-Apply will have access to auto-generated QR codes that can be used to route candidates to the career site requisition page or to the specific application process for the requisition. There is also a "download link" for the QR code so that it can be easily taken to other systems or used anywhere.
• Candidate document access permission: You can now decide which candidate documents your hiring managers can view on a candidate profile. These options include: Resume and cover letter only (default); All documents, excluding application; and All documents including application. Speak with your ClearCompany representative to set your candidate document visibility permissions.

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September 30, 2020

ADP Connector

• System setup: Organizations using the ADP Bi-Directional Connector can now add ClearCompany app-only offices and departments (plus, edit and remove them as necessary). 

ClearText

• Candidate opt-out:  Previously, when a candidate would opt-out of receiving text messages from ClearCompany, it would remove their mobile phone number from their candidate profile. This has been changed so that the mobile phone number will still display for recruiters and hiring team members.

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September 16, 2020

Hiring

• Resume snapshots: If a candidate's resume fails to generate on the candidate profile, there will be an option for the hiring team member viewing the profile to "Regenerate" the image.
  Candidate custom fields: You can now decide if hiring managers can view candidate custom fields or not, and whether they can edit them. Speak with your ClearCompany representative to have this enabled for the managers at your organization.
• Onboarding packets: You can now determine whether managers can launch onboarding packets and whether or not they can modify those packets and task assignees upon launch. Speak with your ClearCompany representative to have this enabled for the managers at your organization.

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September 9, 2020

Roles, departments, and offices

• Reinstated the "site coordinator" designation: The site coordinator designation was previously removed from Office setup. This has now been added back, and will be added later as a role for requisition approvals, offer approvals, and task assignees, allowing for a more location-centric approach to talent acquisition.
• Deleting departments: You can now delete departments, even if there are deleted users within them.

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September 2, 2020

Candidate and New Hire Management

• Personal vs. work email: Users can now have designated separate work and personal emails in the system. As a candidate, their personal email gets registered and when hired, the system will prompt for a work email to be input.

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August 12, 2020

User Exports

• User Roles: Fixed an issue causing the user export tool to not populate all of a user's system roles. 

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August 5, 2020

Performance Management

• Cycle visibility: In the upgraded user interface for cycle launch and management, performance admins can now adjust completed review visibility for review subjects and their managers.

Rehiring

• Duplicate user records for terminated employees: When a previously terminated employee is rehired in ClearCompany, the system was creating a duplicate user record. This has been fixed and the employee will no longer have an extraneous user record.

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July 22, 2020

Recruiting

• Team openings: Fixed an issue causing the requisitions displayed under My Team - Openings to include closed requisitions.
• Offer letters: Fixed an issue causing Offer Letter Accepted notifications to not send to the assigned users.

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July 15, 2020

Role Management

• Requisition templates: Requisition templates can now be correctly deleted in the most recent version of Roles.

User Management

• Bulk updates: Fixed an issue causing the user ID and phone number to not update through bulk user updates.

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July 1, 2020

Workforce Planning

• User Interface improvements: the Organization Over/Under Budget information is now displayed at the top of each Role page, so you do not have to click to the Finance page for the role to view it.

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June 24, 2020

Device & Equipment Management

• User permissions and access: We have updated the access restrictions to ensure that IT Admins are the only users who can change the status of an individual's assigned devices.

Workforce Planning

• Fiscal year: When setting the fiscal year start for your organization, the system will default to the first of the month that you choose.

User Setup

• Data segmentation: A user's data group can now be changed directly on that user's profile in User Setup.

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June 17, 2020

Shout-Outs & Recognition

• New! Send a shout-out for multiple colleagues at once: When sending a Shout-out to another user, you can include other system users as well, allowing you to acknowledge a team's work. 

Recruiting

• Requisition approvals: There is now a link next to the Requisition Approval function that will allow a recruiter to resend a request for approval.

Role Management

• Offices: We fixed an issue preventing admins from saving Office locations with international (Non-US) addresses.

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June 10, 2020

Workforce Planning

• New! Workforce Planning Tool: Work with Finance to make faster, more efficient, and more informed decisions about your workforce. These tools include headcount planning and integrate directly with payroll data from ADP.

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May 27, 2020

Device & Equipment Management

• Onboarding provisioning tasks: When a physical asset (device or piece of equipment) is assigned as part of the Onboarding process for a new hire, the task to provision it will automatically be due on the new hire's start date.
• Assigning devices: IT Admins can now assign devices and equipment directly from an employee's profile.

Role Management

• Bulk archiving: Admins can now bulk-archive inactive roles using the .csv bulk upload/download tool.
• Role counts: Previously, role counts were including deleted or inactive users. Role counts will now display only active employees assigned to a role.

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May 20, 2020

Candidate Management

• Bulk-sharing candidate profiles: Candidates without valid email addresses can now be shared via the Bulk Candidate Share function.

360 Performance Reviews

• Reviewer emails:  An issue causing 360 review cycle emails to send multiple times has been resolved.

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May 13, 2020

Device & Equipment Management

• User Interface updates: Updates were made to improve the usability of device management such that it is now more evident which details of a particular device can be updated when editing the device.
• Notifications:  The system will display a success or failure badge when a deleting devices or device types.

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May 6, 2020

Company Structure

• Roles v2: Roles management, Office setup, and Department setup have received a major upgrade! The front-end of roles is more easy to navigate for end-users and the setup of roles, offices, and departments is more straightforward and easy to navigate for system administrators. 

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April 29, 2020

Device & Equipment Management

• Device manager tasks: IT administrators who are responsible for distributing devices and equipment will now receive a task in-app and by email when a device needs to be provisioned or de-provisioned.

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April 15, 2020

Video interviewing in applications

• Resetting a video question: When a recruiter wants the candidate to re-record their answer to a video application, the system now can send an (optional) email to the candidate with a link to the application so they can re-record their answer. This reset link is now available directly on the candidate profile in addition to the application snapshot.
• Troubleshooting for candidates: When a candidate encounters video recording issues in their application, a link to a Help Center page for troubleshooting will open in a new tab in their browser.

Employee Privacy

• Phone number visibility: You can now choose whether to display an employee's work and mobile phone number in the system. If enabled, each user also has the option on their own profile to choose whether or not to display this information.

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April 8, 2020

Device & Equipment Management

• Manage your employees' equipment! We have released a brand new feature set that will allow you and your IT administrators to keep track of, provision, and de-provision all of your employees' necessary, company-owned equipment. Gone are the days of hunting down computers or company-issued phones. Check it out! 

Remote Hiring and Interviewing

• Interview scheduling: You can now add in a meeting invite link using the meeting software of your choice (GoToMeeting, Zoom, Hangouts, etc.) in any interview or screening call you schedule with your candidates.
• Video questions in the application: If a candidate opts out of a non-required video question in an application, that question will display with a placeholder on the candidate profile and application snapshot to indicate that they did not answer.

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April 1, 2020

Business Continuity

• Remote hiring and interviewing: Candidate answers to video questions in an application now display on both the candidate profile and in the application snapshot.

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March 25, 2020

ADP Bi-Directional Connector

• Company Codes: Previously, when a performance review cycle or requisition was refreshed, the ADP company code associated with department would disappear from view. This has been updated so that the company code stays appended to the department.
• Compensation information:  Employee compensation data will automatically sync to ClearCompany from ADP by default; this can be turned off and back on as needed.
• Role, Department, and Office management: It is now possible for ADP Bi-Directional accounts to archive Roles, Offices, or Departments in ClearCompany if there are no employees in that role. In order to do so, an administrator must remove employees from that role, run a full Bi-Directional Connector sync, then the "archive" button will appear.

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March 18, 2020

ADP Bi-Directional Connector

• Mapping of employee properties (fields): HR Admins can modify an existing ADP system of record integration to cease mapping employee properties to ClearCompany. Examples of Employee Properties include social security number, phone numbers, addresses, gender, and date of birth.

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March 4, 2020

Performance Management

• Past due notifications: We have fixed an issue that was causing performance reviews with no notices associated to appear when reviews are filtered by "Past Due" from the admin side.

Interview Scheduling

• Interview updates: If a user chooses to not to send an email to a candidate when the interview updates, a cancellation email is not sent. If a user chooses to send an email and update, a cancellation email is sent and a new updated calendar invite is sent as well. Previously, only a cancellation email was sent.

Role Management

• Requisitions: Previously, changing the role association for a requisition did not change the requisition count on the previous Role page. Now, when a role association is changed, that number should update so the correct number of associated requisitions should appear on both the previous and current Roles.

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February 26, 2020

Browser Support

• Internet Explorer: Like many other software applications, we will be ending support for Internet Explorer in July 2020. We recommend switching to Chrome or Firefox prior to this update.

Interview Scheduling

• Interview Status: The banner on the candidate profile that appears after an interview request is sent to a candidate now displays the confirmation message with the time and date of the interview instead of "pending."

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February 19, 2020

ADP Bi-Directional Connector

• Company codes: Companies using the ADP connector can now see the ADP company code displayed next to listed departments (such as in department setup or requisition creation). This will make it easier to distinguish between departments with similar names.

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February 3, 2020

2020 US State Withholding Forms
The following US States have 2020 Tax Withholding forms available in ClearCompany. Previous versions of these forms have automatically been replaced within onboarding packet templates*.

Please note that if an onboarding packet has already been assigned, the form will not be replaced automatically within that packet.

Arizona | A-4 2020
California | DE-4 2020
Connecticut | CT-W4 2020
Hawaii | HW-4 2020
Idaho | ID W-4 2020
Illinois | IL W-4 2020
Indiana | WH-4 2020
Iowa | IA W-4 2020 (English and Spanish )
Kentucky | K-4 2020
Louisiana | L-4 2020
Maine | W-4ME 2020
Maryland | MW507 2020
Massachusetts | M-4 2020
Michigan | MI-W4 2020
Minnesota | W-4MN 2020
Montana | MW-4 2020
Nebraska | W-4N
*Nebraska previously used the Federal W-4 and as such cannot replace previous forms en masse. Please reach out to your CSM or Support to have this form added to your available forms.

New York | IT_2104 2020
North Carolina | NC-4 2020
Oklahoma | OK-W-4 2020
Oregon | OR W-4 2020
Rhode Island | RI W-4 2020
South Carolina | SC W-4 2020
*South Carolina previously used the Federal W-4 and as such cannot replace previous forms en masse. Please reach out to your CSM or Support to have this form added to your available forms.

2020 Federal Withholding Forms

• Spanish Federal W-4
  • The Spanish W-4 is a new offering. It has not been automatically added to accounts, however, if you wish to have this form available, please reach out to your CSM or Support.

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January 29, 2020

Analytics

• Embedded Analytics: We fixed an issue that was causing our embedded analytics tools (such as Interview Analytics on the candidate profile) to impact API authentication. Want to learn more about Analytics? Talk to your ClearCompany rep. 

Interview Scheduling

• Time zones: We fixed an issue causing the interview time zone to display incorrectly for the candidate in the interview scheduling emails when the scheduler was in a different time zone.

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January 22, 2020

Canadian TD1 Stock Forms

• All 2020 Federal and Provincial TD1 Tax Forms have been uploaded into client accounts and replaced old versions of the form in Onboarding Packet Templates.
  • NOTE: Onboarding packets assigned prior to this update will not have the new form versions. These will need to be added manually.
• 2019 TD1-IN and TD1X Forms have been added to available ClearCompany stock Canadian forms. Up until this point we have not had these forms available. If you would like these forms added to your account please reach out to your CSM or [e-mail]. 

Profile Pictures

• You can now use a webcam to upload a profile picture! When selecting a profile picture for your ClearCompany user profile, you have the option to either upload an existing image or use the webcam on your computer to take a picture.

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January 15, 2020

User imports

• Mobile phone numbers for users: Fixed an issue causing the mobile phone number to appear in the system as a work phone number after a bulk user import.

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January 2, 2020

Interview Toolkit

• Time zone for interviews: The time zone in an interview scheduling email will now display based on the selection made by the recruiter when scheduling the interview, not the candidate's preference.

Job posting

• Application toggles: Fixed an issue causing recruiters to be unable to toggle certain application sections if their applications had a high volume of sections to toggle on and off.