Enable Platform in French or Spanish

French (France) and Spanish (Latin America) can be enabled for organizations who want to make multilingual support available to their employees. A user’s preferred language, English, French or Spanish, can now be displayed within the ClearCompany app. All system content, except where outlined below, will display the user’s preferred language when it’s enabled.

Once additional languages are enabled, an individual user can choose their language preference from a dropdown menu in their User Settings. Or, if the employee filled out an application for the business in a language that ClearCompany and the organization has enabled, the employee will automatically see that language.

Included

Translated Features:

• Platform - Menus, setup, dashboard, and button text
• Recruiting - Almost all of V2 
• Interview Surveys - Setup and scorecards
• Role Management - ClearCompany button and system text (new) and the ability to add your own roles in any language (no change)
• Onboarding - My Onboards and My Tasks (new) and any user added forms/content in multiple languages (no change)
• Goals - The dashboards and fields that support goal setup
• Performance - Setup and some system text in scorecards and scales
• App Settings - System emails 
• Tasks - Task list
• Users - User settings and details

What's Not Included

English-only Features (parts of the app that are not translated):

• All - Any user generated or editable content
• Recruiting - The list view in Timeline, V1 
• Staff Tools - None of our internal tools
• Interview Surveys - Calendars may not be localized
• Onboarding - Completed Forms, Onboards, Dashboard, New Hire Packet setup (template and individual view)
• Role and Competency Library - The content within this library is not translated. Multilingual users will have to make up their own or translate their English versions into duplicate French or Spanish versions, otherwise English will display
• Performance - When clicking into goals from performance reviews uses legacy code (this could be a quick fix)
• No dropdown to access language settings in the onboarding experience (this will be fixed before launch)
• Third Party Services
• New analytics (except system imported strings)
• Background check providers
• Help center
• Skilljar
• Job Target
• ADP
• Others
• Replacement tags within templates
• Hover text in rich text editors

Change Your Preferred Language

1. Click on your profile icon to expand a drop down menu, and click My Account.

2. Click on Preferences.

3. Scroll down to Culture and choose your preferred language.