AI-Assisted Virtual Recruiter for Career Sites

The Virtual Recruiter is a Career Site chatbot that greets visitors and job seekers on your company's career site. This conversational virtual recruiter helps visitors efficiently find relevant information. This article goes into what the AI chatbot is, how it works, and how it an be used by applicants and recruiters.

In this article:
What is the AI-Assisted Virtual Recruiter for Career Sites
What does it accomplish?
How does it work?
F.A.Q.
Additional Resources

Important note:

To access the Virtual Recruiter, you must use Embedded Career Sites. For more details, refer to this link. Contact your ClearCompany Representative for further assistance.

What is the AI-Assisted Virtual Recruiter for Career Sites

The Virtual Recruiter acts as a conversational chatbot on Career Sites, engaging with potential candidates to help them navigate job opportunities effectively. Its primary functions include interacting with website visitors and optimizing the application process. By leveraging this AI-assisted virtual recruiter, applicants can:

1. Interact with and receive assistance from the chatbot 24/7.

2. Seamlessly transition from website visitors to job candidates based on their profiles.

3. Enhance recruiters' efficiency by simplifying applications, screening responses, and scheduling interviews promptly.

The Virtual Recruiter offers a chat-based interface for Career Site visitors. The Chatbot engages candidates when they land on your site, aiming to save recruiters time and make it easy for visitors to become candidates. The chatbot assesses visitor qualifications by asking knockout questions and, when suitable, helps them schedule an initial screen/interview. These interactions not only save the recruiters time but also reduce unnecessary candidate interactions, enhancing the recruitment process.

What does it accomplish?

1. Become a Candidate:

   • Applicants can upload supporting documents when prompted and easily upload resumes, which are then parsed to extract contact information.

   • Applicants will answer Knockout Questions when prompted, with the chatbot guiding them through relevant questions to filter out unqualified applicants.
2. Scheduling an Interview:
   • Applicants can review date and time options using the Recruiter's Calendar Integration to select a convenient time for a screen or interview.
3. Ask for opt-ins for future notifications for other job openings and texting.

How does it work

The Virtual Recruiter interacts with applicants via a chat-based interface on Career Sites, initiating conversations with applicants upon their site arrival. By posing knockout questions, the chatbot assesses candidate qualifications and, when appropriate, assists in scheduling initial screens or interviews. This approach saves recruiters time and enhances the candidate experience by reducing unnecessary interactions and improving the recruitment funnel. 

Step-by-Step Guide

Please note:

The experience will vary based on how you handle the apply process for your requisition.

1. When an applicant visits your career site and clicks on a job posting, they will be redirected to the job description, where the virtual recruiter chatbot will appear.
2. The chatbot will inquire if the applicant needs assistance in becoming a candidate. The applicant selects "Start".
3. If a resume is required, applicants will be prompted to upload one. If not, they can skip this step.
   

4. Resumes are parsed for First Name, Last Name, Phone Number, and Email Address. Applicants are asked to confirm the accuracy of this information.

5. If ClearText is used, applicants are asked if they wish to receive text message notifications. If ClearText is not utilized, the bot will rely on email. To learn more about ClearText, check out this article.
   

6. Applicants are asked if the chatbot can submit an application on their behalf for the job. Please note: the visitor becomes a candidate in ClearCompany, and if the job requires filling out the application, the recruiter will have to direct them to do that at a later point.

7. If knockout questions are part of the application process, they will be asked at this stage.

   1. Knockout Questions process:

   2. The Virtual Recruiter thanks the person for their interest and notes a Recruiter will be in touch should their application move forward (a soft disengagement). The visitor does not become a candidate in your system and the candidate data is removed.

8. If self-interview scheduling and calendar integration are in place, applicants can schedule an interview by selecting from available time slots. If a candidate KnockOuts they will not have the opportunity to schedule an interview.
   

9. Applicants are asked about their interest in being considered for future positions.

10. The final message displayed to the applicant is "Thank you! A recruiter will be in touch with you shortly."
    

Important Information

1. If a candidate visits your site, interacts with the chatbot, and fails a knockout question, their information will not be retained, and they will not enter the system.

2. Successful candidates who pass knockout questions will have their data stored in the ClearCompany System.

3. ClearCompany scrapes basic information from a resume if they upload one (i.e. contact information)
4. For privacy, after 8 minutes of inactivity, the Virtual Recruiter will forget the applicant and treat them like a new applicant.

Drip Campaign link to Career Site

When using ClearCompany CRM, and virtual recruiter, A new dynamic content placeholder has been added to the Drip Campaigns templates.

[VirtualRecruiterURL]

This new link ensures that candidates are directed straight to the job opening on the client's career site and allows the Virtual Recruiter to recognize the prospect's name.

How it Works

1. Drip Campaign Setup: Utilize templates and placeholders to insert the new [VirtualRecruiterURL] field.
   
2. Candidate Receives the Email/SMS Text: The candidate will receive the ClearCompany CRM email or text, they will be able to click the placeholder item which will direct them to the Careers Page Virtual Recruiter.
   

Reporting

The chatbot includes reporting features to candidate creation volume. The applicant/candidate source will be labeled as Chatbot- Career Sites.

F.A.Q.

How is ClearCompany handling candidate data?

Candidate data is not retained if they fail knockout questions; however, successful candidates have their information stored in the ClearCompany System.

Is the Virtual Recruiter customizable in terms of text messages and notifications to candidates?

At this time, the text displayed is not customizable.

Additional Resources

Career Sites
How to Change the Colors and Icon in the Header of Your Chatbot