Resetting Your Password- Background Checks by ClearCompany

Upon gaining access to BackgroundChecks by ClearCompany, you'll receive a welcome email containing your login credentials. The initial login will prompt you to change your password, enable 2FA, and set up security questions. This article guides you through the process of resetting your password if you encounter any login issues.

In this article:
Reset your Password
Additional Resources

Reset Your Password

1. Navigate to the AllScreening Site: https://allclearscreening.instascreen.net.
2. Click Forgot Password next to the password field.
   
   
   
   
3. Enter your username when prompted.
   
   
   
   
4. If you have 2-factor Authentication enabled, enter the code received on your phone or email.
   
   
5. Answer a security question.
   
   
6. If correct, you can proceed to create your new password.
7. Once the new password is set, you will be logged into the Background Checks by ClearCompany portal.

Note:

If you have issues resetting your password, please reach out to BackgroundChecks by ClearCompany support. ([e-mail]).

Additional Resources

Explore the following Help Center Articles for a comprehensive overview of Background Checks by ClearCompany:

Background Checks by ClearCompany Forms

Background Checks by ClearCompany - Terms and Conditions

BGC- Canadian Candidate Experience

Background Checks by ClearCompany- Overview